Conclude’s Blog Posts

How Digital Transformation can improve Customer Experience In last week’s blog, we went through some of the many benefits that Digital Transformation can have for your business. This week we will be looking more directly, into how Digital Transformation can improve customer experience, specifically, a good customer experience, as it can be the make or […]

Benefits of Implementing Digital Transformation But why? Why is Digital Transformation so vital? Below we’re going to be looking at some of the benefits of implementing Digital Transformation can have for your business. As we all know by now, Digital Transformation is a vital step that any modern business needs to undertake. Transform Now   […]

How to Overcome some of Digital Transformation Hurdles Digital Transformation Hurdles and how to Overcome some fo them you might wonder? Digital Transformation can be an intimidating task to undertake. Mostly due to some of the hurdles that most businesses need to overcome to make the digital transformation successful. Below we’ll be going through some […]

Differences between Electronic and Digital Signatures With Electronic and Digital signatures becoming more and more common and known to the average person. There are still a lot of people who are unsure about certain things. In this post, we will hopefully be shedding some light on one of the main questions we get asked: “What […]

Electronic Forms as Part of Your Digital Transformation Switching from paper-based forms to electronic forms is a good starting point for any Digital Transformation strategy.  We also know that digital transformation is a must-do, for any modern business. If you would like to know a bit more about what digital transformation is, and why it’s […]

How will Electronic Forms Benefit your Business? The possibilities, uses and benefits of electronic forms are near endless, for modern-day businesses. Introducing eForms into your workflow processes can save you quite a bit of time and money, as well as increasing productivity, efficiency, accuracy and reliability. Below we’ll be looking at some of the benefits […]

How do Electronic Forms work? We have touched on the topic of Electronic forms or “eForms” in one of our previous blog posts. We talked about what they are, how they can benefit you and what they can be used for. However, you may still be unsure about how exactly electronic forms work, how you […]

Machine Learning What is Machine Learning also known as ML? ML or as we call it ML is a subset of Artificial Intelligence (AI). ML uses algorithms in order to interpret data and information and provide a predictive outcome, without being explicitly programmed to do so. AI and ML are often confused with one another, […]

Artificial Intelligence in Automation What is Artificial Intelligence? In its simplest form, Artificial Intelligence or AI is a field that combines computer programming and large data sets, to enable complex problem-solving. AI is the engineering of machines – mainly computer programs – to be “intelligent”. The goal of AI is to understand and mimic human […]

Robotic Process Automation   What is Robotic Process Automation?  Robotic Process Automation or RPA, is the implementation and use of software robots or “bots” to carry out repetitive and mundane tasks that would normally be done by human input. RPA is a part of Business Process Automationthat allows you to define a set of instructions […]

Business Process Automation Business Process Automation or BPA is the implementation of technology within a business, in order to automate recurring tasks, or multistep business transactions. In order to streamline processes and reduce costs, it aims to reduce the need for human intervention in these recurring tasks. BPA differs from other forms of automation, as […]

What is Automation? Automation refers to replacing repetitive or mundane tasks with technology, which can come in the form of hardware or software, where you reduce the amount of human intervention needed to carry out such tasks. It can be something as simple as a programmed on/off switch, but can also be something very complex […]

Tips for successful Digital Transformation Not only do we have amazing solutions to assist you with your successful Digital Transformation, but we also have some awesome tips below…Go…Have a read! There is no denying that we are in a digital era. Since the turn of the millennium, technology has grown rapidly and with it, came […]

How Quantum Computing will affect Current Encryption Methods What is Quantum Computing? Quantum computers work quite differently from traditional “classic” computers. Classic computers process information in binary bits, in the form of ones or zeros. However quantum computers process information through quantum bits or “ qubits”, which can be either a one, a zero or both […]

Mobile Apps and their role in Digital Transformation Digital Transformation plays a vital role for any business trying to thrive in today’s market. Whether it’s a means to connect with new or existing customers, cheaper marketing strategies or streamlining workflow processes, Digital Transformation is the way forward. Incorporating mobile apps into your Digital Transformation strategy […]

What is Public Key Infrastructure (PKI)? What is a Public Key Infrastructure (PKI)? Public key infrastructure PKI is a form of cybersecurity that helps identify people and devices that connect or interact with hardware and/or software. PKI is meant to facilitate the secure transfer of data, particularly sensitive data, such as credit card details and […]

Why do people hate recruiters? What are recruiters? Why do people hate recruiters? Let’s start the discussion with what a recruiter is… There are different types of recruiters, which have been explained nicely in the post by Marissa Peretz on Forbes, but essentially they do the same thing. A recruiter is someone hired by a […]

Current Technological Business Trends…2021. It’s 2021 and it’s been over a year since COVID-19 changed the way we live, interact and run our businesses. With vaccines being administered around the world, there does seem to be a light at the end of this tunnel, however, even if COVID-19 no longer plays a role in our […]

How safe is your date? Read more about – Data safety and POPIA What is the POPIA? The POPIA is the Protection of Personal Information Act which sets forth the conditions which need to be followed by businesses and organisations, to protect the use, distribution, and processing of people’s personal information. The POPIA serves to […]

Tips for the B-BBEE sector… What is B-BBEE? B-BBEE ie Broad-based Black Economic Empowerment is a strategy developed to give opportunities to the majority of citizens in South Africa. Through employment equity, socio-economic development, preferential procurement, and enterprise development, B-BBEE aim to allow the entry of black entrepreneurs, especially in small and medium enterprises into […]

How Electronic Signatures (eSignatures) can save you time and money… Electronic Signatures (eSignatures) have made their way into popularity over recent years – particularly over the last year, considering the way the world has had to adapt – and are slowly becoming a general consensus for signing a document, over a pen-to-paper signature. While electronic […]

Benefits of e-Forms and Digital Signatures in the FinTech industry… e-Forms and Digital Signatures can benefit most Financial Service providers that are continuously trying to improve their business processes. Their aim is to provide a better customer experience by digitising their processes. Adopting an electronic signature solution that makes use of digital signature technology provides […]

Electronic Forms (e-Forms) – What you need to know Electronic Forms (e-Forms) and what to know… We all know what a form is. A document that requires the person to fill in the information in specified fields. For a long time forms have come physically, using pen-to-paper-based methods – and are still used today. Whether […]

Electronic and Digital Signatures – Knowing your buzz words! Electronic and Digital Signatures, the new “norm” as we know it? Signatures have been a part of society for almost as long as civilization itself. Signing is an accepted method of confirmation whether it is an artist declaring their work, a binding agreement, or even receiving a package. The evolution of cryptography […]

 What is Digital Transformation? Digital transformation uses Technology! “Digital Transformation” is one of those terms that people bandy about so often you feel as though you should know what it means. At the same time, it’s used so broadly that it seems almost meaningless!  So,  what is it really about? In short, digital transformation is […]

The Legality of Digital Signatures in South Africa The legality of digital signatures in South Africa can be discussed by stating that they may seem like new technology, but they have been around since the 1970s!  Digital signatures are legally binding under South Africa’s ECT Act, which firmly establishes their legal status. The Past The first “primitive” form of digital signatures was developed […]

Impress Your Customers in 2021 and beyond… 2020 was a bit of a shocker…but it’s time to pick yourself up, dust yourself off, and get back to business.  Here’s how you can get started… and impress your customers in 2021! Love your customers Your customers know when you love them.  They really do.  Have you […]