Financial services e-forms digital signatures

5 Advantages of Electronic Forms and Digital Signatures Adoption

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Financial services providers and banks are continuously improving their business processes by digitisation to provide a better customer experience with improved compliance.

Fortunately, an electronic forms solution that utilises digital signature technology provides a highly secure, legal, and compliant means to automate transactions that require the customer’s signature.

However, these are not the only way that electronic forms and digital signatures benefit financial service providers.

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Here are five additional areas on how the Financial services e-forms digital signatures can help your business Digitally Transform.

Increased security

Firstly, a digital signature offers increased security. This is due to the unique identifying security and biometric data in a digital signature remain permanently embedded within a document. In this way, the authenticity of the signer and the integrity of the document can be verified. For example, if the document has been altered after the signature, verification of the signature will fail. In other words, it indicates an altered document.

Verification of digital signature encryption technology is facilitated via the use of Public Key Infrastructure (PKI). This is because verification of a signature with the use of PKI technology provides a high level of assurance that a specific signer signed a particular document.

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Paper kills productivity. 

With electronic forms and digital signatures, consultants and advisors can spend more time building relationships with customers and less time struggling with their administrative chores. It takes so much time to find the correct forms, prints them, gathers the customers information, explains where the customer has to sign, collate and photocopy the documents, and then scan them back into a digital format.

Electronic forms and digital signatures help consultants and advisors to focus on their higher-value activities with customers.

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Global legal compliance

We offer electronic forms and digital signature solutions that comply with international standards as required for privacy, data protection, and digital signature compliance.

Every year more and more countries around the globe are starting to accept electronic forms and digital signatures as legally binding with an understanding that the security protocols underlying these solutions provide a high level of assurance and are in compliance with regional and international standards.

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Businesses are increasingly converting their existing manual paper-based processes to paperless ones. Due to traditional paper-based processes costing around 10 to 20 times more than their electronic alternatives.

Using paper documents requires additional capital and maintenance costs. Because courier services, printing machines, filing and storage space, all incur extra costs. Additionally, Electronic documents help financial institutions to eliminate errors such as missing customer data. Documents with intelligent workflows ensure that all required data is captured before signing off. After the process is completed, the data and signatures have been collected.

Financial service companies can also replace the archaic signature cards used for comparing customers’ signatures with digital signature solutions that verify a customer’s signature without the need for a consultant to manually verify the signature.

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Customer loyalty

The use of electronic documents and digital signatures provides an easy, convenient and accessible experience.  For this reason, these are all qualities that build lasting relationships. Firstly, financial institutions that use digital onboarding processes allow customers the freedom to choose how and where they will transact. Currently, customers can elect to complete an application online or visit a branch for a personal touch with a consultant. Financial institutions have to ensure that they are catering to any interaction that a customer might prefer at a given moment. For this reason, the key here is to enable the customer to decide.

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